If you continuously want to grow and be successful as a SaaS company it is necessary to keep track of your numbers. These 5 metrics are key.
Start improving your key metrics
Customer lifetime value comes with customer satisfaction. The Kano Model helps you to prioritize features based on the expected impact on customer satisfaction.
Increase Customer Lifetime Value with Customer Satisfaction
You want to use your marketing budget as effective as possible instead of trying to reach everyone. The PVP Index will help you out.
Find the right target group now
Journey maps give you great insights and help you find out why and where your customers are churning.
Journey Maps to fight customer churn
Your customer acquisition cost determines whether your business will fail or succeed. Find the channel with the lowest CAC and the highest return.
Improve your Customer Acquisition Cost now
If you want to craft a compelling solution, you need to know your customers. Answer these 3 powerful questions and you are off to a great start!
Start asking powerful questions now